Investing in a trampoline is a commitment to family fun, fitness, and lasting memories. A crucial aspect of this investment is the manufacturer's warranty. ACON sets the gold standard in trampoline warranties, offering comprehensive, long coverage and lifetime spare part availability guarantee, providing customers with peace of mind and confidence in their purchase. 

How to Choose the Best Trampoline for You

When selecting a trampoline, it's essential to consider the warranty as a reflection of the product's quality and the manufacturer's dedication to customer satisfaction. Key factors to evaluate include:

  • Coverage Length: Long warranty periods especially for the most important parts, such as the frame, often indicate a manufacturer's confidence in their product's durability.
  • Parts Included: Comprehensive coverage of original parts and spare parts  ensures all critical components are protected. 
  • Customer Service Reliability: Responsive and helpful support can significantly enhance the warranty experience. 

Comparison of Warranty Coverage and Additional Benefits

The starting point of a good warranty is comprehensive coverage at sufficient lengths, but it is also about much more. To illustrate how ACON's warranty compares to competitors, consider the following table:

Feature ACON Warranty Springfree Warranty Jumpflex Warranty
Frame 10 years 10 years 10 years
Jumping Mat 5 years 10 years 5 years
Springs 5 years (12ft, 14ft, 15ft, 13HD, 16HD, ACON X);
2 years (6ft, 10ft)
10 years 5 years
Safety Pad 2 years 2 years 1 year
Enclosure 1 year 10 years 1 year
Ladder 1 year 2 years 1 year
Warranty Registration Automatic warranty; no need for registration Requires registration within one year of purchase for full benefits; multi-step process Requires registration at time of purchase for full benefits; multi-step process
Lifetime Spare Part Availability Guarantee Yes No No

How ACON’s Warranty Outshines the Competition

ACON's warranty structure is thoughtfully designed to align with the expected lifespan of each high quality trampoline part, showing transparency and ensuring that customers receive protection proportional to the durability of the parts. 

Three trampoline athletes on a Acon trampoline, one is jumping very high while other watch.

The part-specific time frames for warranty, including trampoline model -specific warranties, offer clear expectations for customers. These timeframes are for how long high quality parts are expected to perform at the gold standard set by ACON.

  • Frame: A 10-year warranty, reflecting robust construction and high-quality materials.

  • Jumping Mat: With a 5-year warranty, this ensures that the jumping mat maintains its quality and performance over an extended period.

  • Springs: The 5-year warranty for larger models (12ft, 14ft, 15ft, 13HD, 16HD, ACON X) and 2-year warranty for smaller models (6ft, 10ft) correspond with the expected wear and usage patterns of these parts.

  • Safety Pad: A 2-year warranty is on point for this trampoline part that is directly involved with safety.

  • Enclosure and Ladder: A cautious 1-year warranty applies to these products, which are designed to endure significant stress during unforgettable play moments.

At ACON, we encourage regular maintenance to extend the lifespan of our products and ensure transparency regarding each part’s warranty length. As the warranty nears its end, customers should pay extra attention to the trampoline, as replacement parts may be necessary to maintain optimal bounce quality.

The Benefits of Investing in a High-Quality Warranty

Choosing a trampoline with a comprehensive warranty like ACON's brings multiple advantages:

  • Peace of Mind: Knowing that your investment is protected against manufacturing defects allows for worry-free enjoyment.

  • Cost Savings: A robust warranty can lead to financial savings by covering repair or replacement costs, reducing long-term maintenance expenses. 

Durability and Quality Assurance: ACON's focus on safety, quality materials and construction ensure that your trampoline will stand the test of time, providing lasting value.

Acon 16 HD trampoline in a backyard on a beautiful autumn day.

No Need to Register Warranty at ACON

ACON simplifies the warranty process by eliminating the need for registration; coverage is automatic upon purchase. This approach streamlines the warranty activation process, ensuring a hassle-free experience for our satisfied customers. But don’t take our word for it, when you can just read our reviews!

In the event of a warranty claim, customers can contact ACON's customer service at customercare.us@acon24.com.

Person doing a flip on an Acon trampoline during sunset in a backyard overlooking the ocean.

Trampolining FAQs

Do trampolines have a warranty?

Yes, reputable trampoline manufacturers, including ACON, offer warranties on their products. ACON provides comprehensive warranties covering various parts of their trampolines, ensuring customers receive protection proportional to their durability.

How many years do trampolines last?

The lifespan of a trampoline varies based on quality, usage, and maintenance. On average, trampolines last between 3 to 8 years. High-quality trampolines, such as those from ACON, can last decades with proper care. 

Can a trampoline be repaired?

Yes, trampolines can be repaired. Common repairs include replacing springs, mats, or safety pads. It's essential to use manufacturer-recommended replacement parts to maintain safety and performance. ACON offers a lifetime spare part availability guarantee, ensuring customers can obtain authentic replacement parts as needed. 

How often should you replace the springs on a trampoline?

Depending on usage, exposure to elements and the trampoline itself, high quality trampoline springs can last from anywhere from 1 to 5 years. Regularly inspect springs for signs of rust, stretching, or damage. If any issues are detected, it's advisable to replace them promptly to ensure optimal performance and safety. 

How long is the warranty on an ACON trampoline?

ACON offers warranties that align with the expected lifespan of each trampoline part. For instance, the frame is covered for 10 years, while jumping mats and springs have warranties ranging from 2 to 5 years, depending on the model. Additionally, ACON provides a lifetime spare part availability guarantee, ensuring long-term support for your trampoline.

What kind of trampoline is the safest?

Safety depends on several factors, including design, quality, and proper use. ACON trampolines are designed with safety in mind, featuring robust frames, durable mats, and reliable safety nets.

Are there any additional tips for maintaining a trampoline?

Regularly inspect all parts of the trampoline, keep it clean, and follow the manufacturer’s guidelines for usage and maintenance. Proper care can extend the lifespan of your trampoline and ensure safety.

In conclusion, when it comes to trampoline warranties, ACON leads the pack with its comprehensive coverage, excellent customer service, and commitment to quality. Investing in an ACON trampoline means you’re not just buying a piece of equipment; a decade of fun, fitness, and bouncing thrills for your family awaits! Visit ACON to explore their range of trampolines and experience the best in quality and warranty protection.